Tweak App : Chronic Pain Recovery & Hypnobirthing Training Programmes 

Effective Date: 18th July, 2025
Last Updated: 18th July, 2025

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Susannah Healy ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the mobile application Tweak (“App”), available through the Apple App Store and Google Play Store.

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If you do not agree with the terms of this policy, please do not access or use the App.

1. Information We Collect

We may collect the following types of information:

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a. Information You Provide Voluntarily

• Name

• Email address

• Phone number (if provided)

• Profile photo (if uploaded)

• Payment details, via our third-party payment processor (Stripe)

b. Automatically Collected Information

• Usage data such as features used, interaction times, and in-app behavior

• Location data, if you grant permission

• Device data, including device type, operating system, IP address

2. How We Use Your Information

We may use your information for the following purposes:

• To operate and maintain the App

• To provide customer support

• To personalize your user experience

• To process payments securely via Stripe

• To analyze App performance and usage trends (via Google Analytics)

• To detect and prevent security issues and fraud

• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Service providers, such as:

  • Stripe (for payments)

  • Google Analytics (for usage statistics)

  • Meta Ads (only if linked externally, not for user tracking within the app)

• Regulatory authorities or law enforcement if legally required

• Successors or assigns, in the case of a business transfer or acquisition

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your data may include:

• Your consent

• The need to perform a contract

• Legal obligations

• Our legitimate interests, where those interests do not override your rights

5. Your Rights

Depending on your location, you may have rights such as:

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For EEA (GDPR)

• Access your personal data

• Correct or delete your data

• Object to or restrict processing

• Withdraw consent at any time

• File a complaint with your local supervisory authority

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For California (CCPA/CPRA)

• Know what data we collect and how we use it

• Request deletion of your data

• Right to non-discrimination for exercising rights

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For Brazil (LGPD)

• Confirm existence of processing

• Access, correct, or delete personal data

• Object to or revoke consent

To exercise any of these rights, please contact us at: SusannahHealy@gmail.com

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6. Data Retention

We retain your data only as long as necessary to provide the App and fulfill the purposes described in this policy, unless a longer retention period is required by law.

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7. Security

We take appropriate security measures to protect your information, including encryption, firewalls, and secure payment processing. However, no method is 100% secure.

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8. Children’s Privacy

Tweak is not intended for children under the age of 16 without verified parental consent and supervision. If you believe we have collected data from a child under 16 without appropriate consent, please contact us.

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9. International Data Transfers

As we operate from Ireland and may use global service providers, your data may be transferred outside your country. We use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure data is protected.

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10. Third-Party Services

This policy does not apply to third-party services linked within the App (e.g., Meta Ads, payment pages). We encourage you to review their respective privacy policies.

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11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify users of significant changes via the App or email. Continued use of the App indicates acceptance of the revised policy.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Susannah Healy
Email: SusannahHealy@gmail.com
Address: D18DD85, Dublin, Ireland